Last updated: September 2024
plateau-egret is committed to protecting your personal data and respecting your privacy rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
plateau-egret is the data controller responsible for your personal data. Our contact details are:
plateau-egret
47 Queen Square
Bristol, BS1 4LH
United Kingdom
Email: [email protected]
As a data subject, you have the following rights regarding your personal data:
You have the right to request a copy of the personal data we hold about you. This is commonly known as a Subject Access Request (SAR). We will respond to your request within one month of receiving it.
You have the right to request that we correct any inaccurate personal data we hold about you. You also have the right to have incomplete data completed.
You have the right to request that we delete your personal data in certain circumstances, such as when the data is no longer necessary for the purpose for which it was collected, or when you withdraw your consent.
You have the right to request that we limit the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data or object to our processing of it.
You have the right to receive your personal data in a structured, commonly used, and machine-readable format. You also have the right to request that we transfer this data directly to another controller where technically feasible.
You have the right to object to the processing of your personal data in certain circumstances, including processing for direct marketing purposes.
You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects or significantly affects you. We do not currently use automated decision-making processes.
To exercise any of your rights, please contact us using the details above. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data.
We aim to respond to all legitimate requests within one month. Occasionally it may take longer if your request is particularly complex or you have made multiple requests.
We process your personal data on the following legal bases:
We have implemented appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including:
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected. Our retention periods are determined based on:
Course records are typically retained for seven years after course completion for administrative and legal purposes.
Your personal data is primarily processed within the United Kingdom. If we transfer your data outside the UK, we will ensure that appropriate safeguards are in place to protect your information, such as standard contractual clauses approved by the relevant authorities.
If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection issues:
Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire, SK9 5AF
Website: ico.org.uk
We may update this GDPR compliance information from time to time. We encourage you to review this page periodically to stay informed about how we protect your personal data.